{"id":1155,"date":"2024-09-15T11:39:49","date_gmt":"2024-09-15T11:39:49","guid":{"rendered":"https:\/\/www.decisivesystem.com\/?p=1155"},"modified":"2024-09-16T07:30:59","modified_gmt":"2024-09-16T07:30:59","slug":"how-the-igr-doubled-their-growth-rate","status":"publish","type":"post","link":"https:\/\/www.decisivesystem.com\/en\/how-the-igr-doubled-their-growth-rate\/","title":{"rendered":"How that foundation tripled its growth rate"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"1155\" class=\"elementor elementor-1155\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d9e8121 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d9e8121\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-540c9b95\" data-id=\"540c9b95\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50fc78f0 elementor-widget elementor-widget-text-editor\" data-id=\"50fc78f0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<!-- wp:paragraph -->\n<p>The Hope Foundation<em>not its real name<\/em>was created to raise awareness about the importance of cancer research and the ongoing need for cancer research funding. When it decided to implement a scoring model in its donor database, it was in a significantly different situation than most NPOs we had worked with.<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p>The segmentation the Hope Foundation was using was rich and precise but not overwhelmingly complex. Their targeting strategy had been fine-tuned and optimized over the years. The number of solicitations each segment received had been carefully tested. Many in the fundraising team believed that implementing a <a href=\"https:\/\/www.decisivesystem.com\/en\/solutions\/scoring\/donor-potential\/\" data-type=\"page\" data-id=\"433\">potential donor scoring model<\/a> was unlikely to significantly contribute to the effectiveness of their direct marketing fundraising strategy. Nevertheless, the fundraising director was adamant about implementing a scoring model and imposed it on reluctant subordinates, top management, and their direct marketing agency.<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p>To our team's initial dismay, during our dry-run simulation, the <em>Total<\/em> The number of recommended solicitations per year was almost identical to the organization's current strategy. Still, the scoring model identified significant heterogeneity within each segment, and several changes were recommended (i.e., some donors in the same segment received more solicitations and some fewer).<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p>During the four years prior to the implementation of the scoring model, the Hope Foundation\u2019s gross revenues had increased by 23.5%, or about 5.4% per year. In the first year of implementation, the Hope Foundation\u2019s gross revenue grew by 32.2%. Over the next four years, it increased by 92.7% (17.8% annually).<\/p>\n<!-- \/wp:paragraph -->\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0a2d59 elementor-widget elementor-widget-image\" data-id=\"d0a2d59\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"580\" src=\"https:\/\/www.decisivesystem.com\/wp-content\/uploads\/scoring_case1_growth-1024x743.png\" class=\"attachment-large size-large wp-image-698\" alt=\"\" srcset=\"https:\/\/www.decisivesystem.com\/wp-content\/uploads\/scoring_case1_growth-1024x743.png 1024w, https:\/\/www.decisivesystem.com\/wp-content\/uploads\/scoring_case1_growth-300x218.png 300w, https:\/\/www.decisivesystem.com\/wp-content\/uploads\/scoring_case1_growth-768x557.png 768w, https:\/\/www.decisivesystem.com\/wp-content\/uploads\/scoring_case1_growth-18x12.png 18w, https:\/\/www.decisivesystem.com\/wp-content\/uploads\/scoring_case1_growth.png 1419w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f7e3cd elementor-widget elementor-widget-text-editor\" data-id=\"0f7e3cd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Although the organization kept sending about the same number of solicitations yearly, their growth rate more than tripled.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>The accelerated (and sustained) growth rate of the Hope Foundation cannot be attributed exclusively to the implementation of our <a href=\"https:\/\/www.decisivesystem.com\/en\/solutions\/scoring\/donor-potential\/\" data-type=\"page\" data-id=\"433\">donor potential scoring model<\/a>, but to the whole suite of solutions that are part of our <a href=\"https:\/\/www.decisivesystem.com\/en\/solutions\/decisive-system-360\/\" data-type=\"page\" data-id=\"439\">Decisive System 360\u00b0<\/a> offering.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>In addition, in year 2, the NPO developed a better and more targeted engagement strategy for their <a href=\"https:\/\/www.decisivesystem.com\/en\/solutions\/scoring\/middle-donor\/\" data-type=\"page\" data-id=\"437\">Middle and major donors<\/a> (identified as \u201cA+\u201d and \u201cA++\u201d in our scoring model), which significantly contributed to an increase in revenue. While targeting these donors was based on the scoring model, such a strategy did not exist before the scoring model was implemented. However, the NPO\u2019s highest annual growth rate in recent history (+32.2%) occurred immediately after switching to our scoring model, which is significant.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Once the scoring model was implemented, donors with the highest potential were more precisely identified in the database. They were therefore targeted and stewarded more carefully, which protected their relationship with the charity and grew their financial potential over time. The number of mid-level and major donors significantly increased, and their identification by the scoring model served as the basis for developing a unique program dedicated to them.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe87255 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"fe87255\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.decisivesystem.com\/en\/solutions\/decisive-system-360\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more about Decisive System 360\u00b0<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Their fundraising was doing great. Then they deployed our 360\u00b0 solution, and they did even better\u2026 five years in a row.<\/p>","protected":false},"author":1,"featured_media":1156,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12,13],"tags":[],"class_list":["post-1155","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-frontpage","category-donor_scoring"],"_links":{"self":[{"href":"https:\/\/www.decisivesystem.com\/en\/wp-json\/wp\/v2\/posts\/1155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.decisivesystem.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.decisivesystem.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.decisivesystem.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.decisivesystem.com\/en\/wp-json\/wp\/v2\/comments?post=1155"}],"version-history":[{"count":11,"href":"https:\/\/www.decisivesystem.com\/en\/wp-json\/wp\/v2\/posts\/1155\/revisions"}],"predecessor-version":[{"id":1258,"href":"https:\/\/www.decisivesystem.com\/en\/wp-json\/wp\/v2\/posts\/1155\/revisions\/1258"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.decisivesystem.com\/en\/wp-json\/wp\/v2\/media\/1156"}],"wp:attachment":[{"href":"https:\/\/www.decisivesystem.com\/en\/wp-json\/wp\/v2\/media?parent=1155"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.decisivesystem.com\/en\/wp-json\/wp\/v2\/categories?post=1155"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.decisivesystem.com\/en\/wp-json\/wp\/v2\/tags?post=1155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}